A document providing a pre-structured format for describing how a user interacts with a system to achieve a specific goal is a valuable tool for software development and business analysis. For instance, such a document might outline the steps a customer takes to purchase an item online, from browsing to checkout. These pre-built frameworks help ensure consistency and completeness in documenting user interactions.
Structured frameworks for describing user interactions offer several advantages. They facilitate clear communication among stakeholders, ensuring everyone understands system requirements. This clarity can reduce development costs and prevent rework by catching potential issues early. Furthermore, these documents serve as valuable resources for training and testing. Historically, the need for standardized approaches to documenting user interactions arose with the increasing complexity of software systems. This standardization ensures clarity and consistency in system design and implementation.